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The Covid-19 pandemic has pushed health services online. Phone number Healthcare: Using data, wearables, and VR to make care more accessible Life after Covid: Continuation or backlash?.Mobility: Shared micromobility and D2C bikes & scooters bounce back after initial disruption.Food services: Social distancing propels take-outs and deliveries to success.Entertainment: “Real world” goes online with virtual reality and virtual events.
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Security: Higher internet usage and data generation lead to increased investment.Finance: Demand for contactless options accelerates digital adoption.Customer service: Customer experience goes virtual with conversational AI.Retail: Shopping goes even more online as grocery joins the e-commerce revolution.Manufacturing: 3D and automation technology boost industry’s agility and flexibility.Education: Technology and online content make the classroom optional.Work: Sudden surge in remote work accelerates digital infrastructure adoption.Healthcare: Using data, wearables, and VR to make care more accessible.In this report, we’ll explore some of the trends created or accelerated by the onset of Covid-19 that are likely to change the way we live, work, learn, and relax long after the pandemic is over - and how the future of those innovations is likely to unfold. In other cases, like virtual reality, 3D printing, or telehealth, the crisis may change the course of the industry, enabling companies to demonstrate value that, until now, consumers have been unable or unwilling to see. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends - for example, industrial automation and contactless payments. As vaccines are doled out, a complete return to normal still remains uncertain for many, but what’s certain is the fact that the pandemic has fundamentally impacted several industries. As more people have worked, learned, banked, exercised, relaxed, and even sought medical care from home during Covid-19, they have gotten a crash course in just how much can be accomplished at home.Īlmost two years into the pandemic, some countries have resumed daily life, while some have seen resurging cases and renewed lockdowns. In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. “Crisis can be… a catalyst or can speed up changes that are on the way - it almost can serve as an accelerant.”
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As the Covid-19 pandemic has charted its unprecedented path around the world, it’s carried with it the question: What will Covid-19’s legacy be?įrom healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question.Īs NYU Stern School of Business professor and digital transformation researcher Arun Sundararajan notes: